Frequently Asked Questions

We use secure, encrypted connections across our website and do not hold your card details on our servers.

We aim to only provide the prize as advertised in our prize draws with no cash alternative.  We may however offer you either cash or a voucher as a replacement for a prize.  This is entirely at our discretion.

Unfortunately not, the purchase of a ticket is final and cannot be either amended or withdrawn.

To ensure transparency and compliance, we offer the winner a photo of you and your prize to go onto the winners page of our website. This is upto the winner, they can remain anonymous if they wish so.

Both the maximum number of tickets for sale, and the total of tickets sold so far, are displayed in the draw details.

Entering one of our competitions is easy.  You just need to register and open your account, then follow the easy 3 steps.

  1. Pick your prize
  2. Answer the Skill question correctly and buy your ticket
  3. Receive your ticket and wait for the Live Draw.

OR enter for free

You may enter the competition for free by complying with the following conditions:

    1. send your entry by first or second class post to the Promoter at the following address: Unit 117517,PO Box 15113, Birmingham, B2 2NJ
    2. hand delivered entries will not be accepted and will not be entered into the random draw;
    3. include with your entry the following information:
      • your full name;
      • your address;
      • a contact telephone number and email address; and
      • your answer to the Competition Question (if there is one).
    4. incomplete or illegible entries will be disqualified;
    5. you may make multiple free entries for any competition (up to any limit placed on entries by the Promoter) but each free entry must be submitted and posted to the Promoter separately. Bulk entries in one envelope will not be accepted as multiple entries and if a bulk entry is received, it will be counted as one single entry;
    6. by entering the competition, you are confirming that you are eligible to enter and accept these terms and conditions;
    7. your entry must be received by the Promoter prior to the Closing Date. Entries received after the Closing Date will not be entered into the random draw. Proof of posting does not guarantee that you will be entered into the random draw;
    8. the Promoter will not acknowledge receipt of your entry nor confirm if your answer to the Competition Question is correct;
    9. if the number of entries received reaches any cap or limit before your free entry is received, you will not be entered into the random draw.

Winners will be contacted using the email address and mobile number associated with your registered account.  Please also check back on the website after each prize draw where the winner will also be featured.

We will arrange for delivery of your prize with you.

Once the payment process has been completed you will receive an email containing your ticket details.

Our competitions last for a fixed period. Details for each draw are featured on the Live Competition page on our website.

The maximum number of tickets for each competition are displayed in the draw details. This maximum number is fixed and will not change.

The cost of each ticket is clearly stated by each competition and won’t change during the sale period.

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